Article: Are You a
Good Manager?
'Managers must retain a respect for ideas coming
up from below. They have to ask, 'What do you
see that I am missing?' And they have to close
their eyes for a while, or leave the door open a
crack when someone is absolutely insistent that
their idea has value.'
-- Desi DeSimone, Former CEO 3M
What if you asked a million people 100 questions? For
most of us
we'd pass out from data overload, but for the Gallup
Organization,
it was like throwing Brer Rabbit into the briar patch.
They were in
their element as they analyzed responses to 100 questions
they asked
one million employees in search of a magic set of questions
that
would correlate with employee and organizational performance.
They found 12 questions that fit the bill and those
questions form
part of the foundation of, 'First, Break All the Rules'
by Marcus
Buckingham & Curt Coffman. These twelve questions,
when answered
'strongly agree,' identify high performance employees
... but, the
hard part is creating an environment where the employees
can answer
'strongly agree.' This turns out to be more of a management
test
than an employee assessment.
Try these questions out ... first on yourself, then
on your
employees. To which questions would you answer 'strongly
agree?'
1) Do
I know what is expected of me at work?
2) Do
I have the equipment and materials I need to do my work
right?
3) Do
I have the opportunity to do what I do best every day?
4) In
the last 7 days, have I received recognition or praise
for
good work?
5) Does
my supervisor or someone at work seem to care about
me as a
person?
6) Is
there someone at work who encourages my development?
7) Do
my opinions seem to count?
8) Does
the mission or purpose of my company make me feel like
my
work is includeant?
9) Are
my co-workers committed to doing quality work?
10) Do
I have a best friend at work?
11) In
the last 6 months, have I talked with someone about
my
progress?
12) This
last year, have I had opportunities at work to learn
and
grow?
If you ... and your employees ... did not answer 'strongly
agree' to
every one of these questions, you might want to read
the book. There
is also a sequel 'Now, Discover Your Strengths' and
an online column
on managing strengths:
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